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Refund Policy

This page is maintained by Quality Dimension LLC, owner of the Recovery Food Solutions platform. Last updated 8/22/2026.

30-day money-back guarantee

We offer a 30-day money-back guarantee on new Recovery Food Solutions subscriptions. If you are not satisfied with the Service, you can request a full refund within 30 days of your original order date.

How to request a refund

Our order process is conducted by our online reseller Paddle.com, which acts as the Merchant of Record for all orders and handles customer service inquiries and returns.

To request a refund, visit paddle.net and look up your order using the email address you used at checkout. You can also contact us at billing@qualitydimensionllc.com and we will forward your request to Paddle on your behalf.

Subscription cancellations

You may cancel a recurring subscription at any time from your account or by contacting us. Cancellation stops future renewals; access to paid features continues until the end of the current billing period. Refunds for the current period are handled under the money-back guarantee above.

Processing time

Once approved, refunds are issued by Paddle to the original payment method and typically appear within 5–10 business days depending on your bank or card issuer.

Contact

Billing questions: Joel Benson, Owner — Quality Dimension LLC · billing@qualitydimensionllc.com.