Privacy Policy

Information we collect

• Account data — email, organization name, role, phone, address, bio, and optional profile photo.
• Operational data — donation logs (weight, category, temperature, pickup address, timestamps), driver route data, hub intake records, and generated receipts.
• Technical data — authentication tokens, session cookies, and basic request logs required to run the Service.

How we use it

• Routing surplus food from donors to drivers and recovery hubs.
• Generating SB 1383 compliance reports and IRC §170(e)(3) tax receipts.
• Providing dashboards, analytics, and account management.
• Communicating operational updates and security notices.

Access controls

Access is enforced by row-level security in our database. Users can only read and modify data they own, or data explicitly shared with their role (e.g. a hub can see inbound donations addressed to it). Administrative access is limited to authorized personnel.

Sharing

We share data with:

• Recovery hubs and drivers involved in fulfilling a donation you create.
• Infrastructure providers that host the Service (database, auth, storage, edge compute).
• Regulators or auditors when you generate an SB 1383 report or tax receipt you submit.
• Law enforcement when legally required.

We do not sell personal data.

Retention

Compliance-relevant records (donation logs, receipts) are retained for the period required by applicable regulations (typically up to 7 years for tax records). Account data is retained for the life of your account; you may request deletion subject to those regulatory holds.

Your rights

You may request access, correction, export, or deletion of your personal data. California residents have additional rights under CCPA/CPRA; EU/UK residents have rights under GDPR. Contact us to exercise these rights.

Cookies

We use strictly-necessary cookies and local storage to maintain your login session. We do not use third-party advertising cookies.

Contact

Privacy questions or requests: Joel Benson, Owner — Quality Dimensions LLC · privacy@qualitydimensionsllc.com.